At Blacklimo, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or interact with our website. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name, email address, phone number, and payment details.
- Booking details (pickup and drop-off locations, dates, and times).
b. Automatically Collected Information:
- IP address, browser type, and operating system.
- Usage data, such as pages visited, time spent on the website, and click interactions.
c. Information From Third Parties:
- Data from payment providers or affiliates who help us deliver our services.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and provide our chauffeur services.
- To communicate with you about your reservations and customer support inquiries.
- To improve our services and enhance user experience on our platform.
- To comply with legal obligations and protect against fraud or misuse of our services.
- For marketing purposes, such as sending promotions, newsletters, and updates (you can opt out at any time).
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers: Chauffeurs, payment processors, and IT support teams who assist in delivering our services.
- For Legal Compliance: When required by law or to respond to legal requests.
- With Your Consent: If you explicitly agree to share your information with a third party.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Once your data is no longer required, we securely delete or anonymize it.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Restriction: Limit how we process your data.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link or contacting us directly.
To exercise these rights, email us at email us
6. Security Measures
We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website traffic. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
8. International Users
If you access our services outside of Italy, your information may be transferred to and processed in Italy or other countries. By using our services, you consent to such transfers.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us